Frequently Asked Questions

Web Design FAQ

How much does a website cost?

I hate to give the boring answer, but I have to because it’s the only appropriate answer — it varies. My prices generally range between £300 and £10,000. I understand that’s quite a drastic difference so allow me to explain.

I price website designs based on roughly how much time I estimate they’ll take. Because each website project is different, so too is the price tag I place on them. Simple, straightforward projects where you provide me with the content and have an exact idea of what you’re looking for typically don’t require much of my time, therefore they tend to be on the cheaper end. However, larger projects that require more brainstorming, design exploration, business logic, content, photography, functionality and research, tend to be on the higher end.

Another factor is your own budget. Try to think of it in terms of purchasing blocks of my time rather than a website. The more of my time you’re able to purchase, the more time I’ll be able to invest in your website, the more perfect and consistent it will look and perform.

I try my best to find a solution for every budget. When filling out your design brief, you’ll be asked what your budget is. If I can work something out within your budget, based on the criteria you’ve given me, I’ll be happy to work with you.

Will you be designing the website or do you outsource it to someone else?

I will be designing your website myself. I never outsource my website projects to anyone else.

Everything on my portfolio was created by me and is indicative of the quality standards you can expect when hiring me. I do have a team of trsuted developers in the the UK involved in support and maintenance of your website if you hire those services.

How long does it take to have a website completed?

This all depends on how much work needs to be done. I have over 10 years experience in Website Design so i tend to complete projects quicker than most whilst maintaining high standards.

I’ll be able to provide you with an estimated time frame to complete your website during our first rounds of negotiations, provided you provide me with a full set of requirements.

Typically speaking, the average website design project is completed within 3 weeks, from start to finish.

How is payment handled?

This all depends on how much work needs to be done. For smaller projects (£500 and below,) full payment is required upfront in order to secure a spot in my schedule and begin work.

For larger projects (£500 and above,) I can accept a 50% deposit to start, then the remaining 50% to be paid after the completion of your project.

I accept payment via by bank transfer all the major card merchants (Visa, Masterard, etc.) For website hosting and maintenance i accept monthly direct debits to be set up on the same week those services are hired.

What if I don’t like the website?

If you’re not happy with the website then you can elect to cancel the project if you’d like. I offer a very personalized service so it is very unlikely for a client to be unhappy with the final design.

Due to the investment of time it requires, I can only refund 50% of the cost if you’ve already paid in full. Deposit payments non-refundable.

Once we’ve outlined the scope of work and agree on a price I’ll be sending over a standard service agreement for you to look over and approve before getting started. It addresses refunds and the like in more detail.

Do you offer any other services than web design and development?

Yes, here’s some of the services I offer in addition to websites…

  1. Website Maintenance – Fees on a monthly basis with services including and not limited to security updates, content adding and a 1 full website redesign per year depending on the website maintence package we agree on.
  2. Website Hosting – For smaller clientele who do not want to pay larger fees to organisations to host their websites. I usually recommend a good hosting company for clients who require dedicated servers. I offer CDN services for website speed optimisation and caching.
  3. Bespoke Photography – I have a member on my team who has 15+ years experience in Photography. Clients who would like their services, products or team photos taken professionally can utilise the full web design services provided by Websites By Mo.
  4. Video & Animation – I have a few members on my team with 20+ years experience in video production and animation. Clients who would like animated PPC ads, promotional video intros and animations services only or to complement their web design services can utlise my full web design and production services.

Some of the services i do not offer are as follows…

  1. Logo Design – although I do have a generalized understanding of logo design, my competencies aren’t advanced enough for me to feel comfortable offering it in commerce. I do have colleagues I can refer you to though. Logos By Nick is my official go to person for logo designs. I hired him to create my professional logo for Websites By Mo.
  2. Search Engine Optimization (SEO) – All the websites that I design are optimised for Google and other search engines. However, if you would like to take your SEO to the next level i can refer you to some colluegues who specialise in SEO.
  3. Social Media Marketing – I know the basics in Social Media Marketing and i can advise you on how best to market your website. However, if you require full on social media marketing campaigns i can point you to colleugues who specialise in the field.
Can I contact you by telephone to discuss my project?

Yes, if you’re considering hiring me for a project and would like to discuss it further, I’d be glad to schedule a call.

Clients who hire me and my team for website support and maintenance services are permitted to contact us via Mobile or WhatsApp.

For general inquiries I’ll have to refer you to the contact page. If you would like to hire me for a project, I’ll have to refer you to the website design brief page.

Alternatively, you can call my office number on 020 8838 0073 for general inquiries and discussions. My office number is available Monday – Friday from 8am – 8pm.

Looking for professional website design?

If you’re ready to take your online presence & branding to the next level and make the best possible impression on your future customers and clientele, tell me more about your website design needs by filling out a brief questionnaire. Once submitted, I’ll be in touch within 24 hours to discuss your project further and how I plan to help you.

CUSTOMER STORIES

5 STARS ON GOOGLE

We recieved great feedback for our brand new website and managed to land contracts with massive clients.

Victor Clintom

Director at Clintopia Transport

We are so pleased with our new website. The classy look is exactly what we asked for and the website looks great on mobile.

Usain Kubah

Founder of Exclusive Numbers